Anges Water Beauty Hub
Exceptions to Returns
Perishable goods and personal care items that have been opened or used are non-returnable.
Timeframe for Refunds
Refunds are typically processed within 1–2 business days of receiving the returned item.
If you haven’t received your refund after 15 business days, please contact us at elizabethanbeauty@hotmail.com.
Exceptions to Returns
Perishable goods and personal care items that have been opened or used are non-returnable.
Timeframe for Refunds
Refunds are typically processed within 1–2 business days of receiving the returned item.
If you haven’t received your refund after 15 business days, please contact us at elizabethanbeauty@hotmail.com.
Damaged or Faulty Items
Inspect your order upon reception and contact us within 48 hours if it is damaged, defective, or incorrect. We will promptly address the issue to provide a solution.
Allergic Reactions
If you experience an allergic reaction, we recommend consulting a dermatologist to identify the specific ingredient.
Returns are only accepted for the affected product if documentation is provided. If multiple products are purchased, only the item causing the reaction will be eligible for return.
Damaged or Faulty Items
Inspect your order upon reception and contact us within 48 hours if it is damaged, defective, or incorrect. We will promptly address the issue to provide a solution.
Allergic Reactions
If you experience an allergic reaction, we recommend consulting a dermatologist to identify the specific ingredient.
Returns are only accepted for the affected product if documentation is provided. If multiple products are purchased, only the item causing the reaction will be eligible for return.
Return Shipping Costs
Customers are responsible for covering the cost of return shipping.
Refund Processing
Once we receive and inspect your return, we will notify you of the refund status. Approved refunds will be issued to your original payment method within 1–2 business days.
Return Shipping Costs
Customers are responsible for covering the cost of return shipping.
Refund Processing
Once we receive and inspect your return, we will notify you of the refund status. Approved refunds will be issued to your original payment method within 1–2 business days.
Eligibility for Returns
Returns are accepted for products in their original packaging and unused.
Products must be returned within 5 days of delivery to qualify for a refund or exchange.
Return Process
1. Contact us at elizabethanbeauty@hotmail.com within 5 days of receiving your order to initiate a return.
2. Provide proof of purchase, such as a receipt or order confirmation.
Upon approval, you’ll receive instructions on how and where to send your return. Returns sent without prior authorization will not be accepted.
Return & Refund Policy
Delivery Areas
We currently ship only within Australia and do not offer international shipping.
Lost or Damaged Items
If your order is lost or damaged during shipping, contact us immediately at elizabethanbeauty@hotmail.com. We will address the issue promptly to ensure your satisfaction.
Return & Refund Policy
Shipping Policy
Order Processing Time
All orders are processed within 1–2 business days of receiving payment.
Orders placed during weekends or public holidays will be processed on the next business day.
Delivery Timeframes
Standard Shipping: 3–5 business days via Australia Post.
Delivery times may vary due to factors such as public holidays, weather disruptions, or remote locations.
Shipping Costs
Shipping is completely free for all products.
Order Tracking
At this time, we do not provide tracking numbers for shipped orders. If you have questions about your shipment, please contact us at elizabethanbeauty@hotmail.com.